Safer Gambling
At JokaRoom Vip, we want gambling to remain a personal choice that does not affect your wellbeing, finances or relationships. Our responsible gambling approach is centred on helping you make informed decisions, set boundaries and take a break when needed. Gambling is not a way to make money, and there is no guaranteed outcome. Use the account tools available to you to manage your activity, and contact us if you need help finding them. If gambling is causing concern, support is available, and you do not have to manage it alone.
JokaRoom Vip Responsible Gambling
Your safety matters. Set limits before you play, keep gambling within an amount you can afford to lose, and do not chase losses. Take breaks and avoid gambling when upset, under the influence of alcohol or drugs, or relying on it to cover bills.
Gambling is for adults aged 18 and over. If you are under 18, do not create an account or use gambling services.
Tools to Manage Your Activity
Deposit and Loss Limits
Set a deposit limit to control how much you add to your account over a chosen period. A loss limit can help cap the amount you are willing to lose. Choose limits that fit your budget, and do not increase them to recover losses. Check your account settings for available limit options.
Time Limits and Breaks
Decide how long you will spend gambling before you start. Use a time limit or reminder if one is available, and stop when your session ends. Step away regularly. A break can help you review how much time and money you have spent.
Self-Exclusion
If you need to stop gambling, use the self-exclusion option available in your account or contact us for assistance. Choose a period that gives you space away from gambling. During self-exclusion, do not open another account or try to access the service through a different profile.
Recognising When Gambling Is a Problem
Consider taking a break and seeking support if you notice any of these signs:
- Spending more time or money gambling than you planned.
- Trying to win back losses or borrowing money to gamble.
- Hiding gambling from people close to you.
- Feeling anxious, irritable or distracted when you are not gambling.
- Gambling affecting your work, finances or relationships.
Staying in Control
Set a budget using money left over after essentials are covered. Keep gambling separate from household bills and savings. Do not treat gambling as income, and do not raise your budget after a loss. If it stops feeling manageable, stop playing and talk to someone you trust.
Support and Professional Help
In Australia, Gambling Help Online offers free support and counselling. Call 1800 858 858 or visit gamblinghelponline.org.au. You can contact them for yourself or someone you are concerned about. If you are in immediate danger, call 000.
For help with account limits or self-exclusion, contact JokaRoom Vip. Reaching out early can help you take the next step.