Data Privacy Policy
We are JokaRoom Vip. This Privacy Policy sets out how we collect, use and protect personal information when you use our site and services. It explains the types of data we gather, why we process it, the safeguards we apply, and the choices available to you. The policy covers account registration, deposits and withdrawals, gameplay records and device data. Read this page to understand how we handle information linked to your account, transactions and interactions, and how you can manage your privacy settings and rights with us.
Types of data we collect
We collect three main categories of information to operate the service and meet account requirements.
Personal data
Name, email, phone number, date of birth, address and identity documents provided for verification. Required for account setup and compliance with site rules.
Technical data
Device identifiers, IP address, browser and operating system, cookies and session data, location data and telemetry needed to deliver the site and prevent fraud.
Transactional data
Deposit and withdrawal records, payment method details, wagering history and bonus activity. Transaction data supports account management and payment processing.
How information is used
Data is used to create and manage accounts, process deposits and withdrawals, verify identity, maintain security, and provide customer support. Transactional records are used to calculate balances, apply bonus terms and resolve disputes. Technical data helps deliver site pages, troubleshoot issues and detect suspicious activity.
Data protection and security
We use encryption and access controls to protect data in transit and at rest. Systems are configured to limit access to authorised staff and service providers only. Regular backups and monitoring are in place to maintain availability and detect unauthorised access.
Cookies and tracking technologies
Cookies and similar technologies are used to remember login state, store preferences, and measure site performance. Some cookies are essential for account access; others enable analytics and tailored content. You can manage cookie settings via your browser or account preferences.
User rights regarding data
You have practical controls over your information stored with us. Requests should be submitted via the account settings or support channels outlined in the site.
Access and correction
Request a copy of your personal data or ask us to correct inaccurate details. We will respond and update records within a reasonable timeframe and in line with applicable rules.
Deletion and restriction
Request account closure or restriction of processing where permitted. Certain transaction records may be retained for legal or regulatory reasons even after account closure.
Data sharing and third parties
We share data with payment processors, verification providers and service partners when necessary to provide the service. Third parties receive only the information required to perform their tasks and must protect it under contract.
Updates to the privacy policy
We may update this policy from time to time. Changes take effect when posted on the site. Check this page for the latest version and consult the Terms and Conditions for additional details on account eligibility and restricted regions.